Mercury Appliance Repair and Maintenance

Mercury Appliance Repair and Maintenance

Welcome to our Mercury Appointment Request page. Please complete the form below if you would like to arrange a service call for your Mercury appliance.

Domestic Appliance Helpline conduct servicing and repairs to Mercury cooking appliances including 1000 type Range Cookers, 1200 type Range Cookers, 1082 type Range Cookers etc. We service Mercury appliances across Leeds and West Yorkshire, including Harrogate, York, Bradford, Wakefield, Halifax and Huddersfield. For further information, please see our Coverage Area Map. We specialise in repairs to Mercury Domestic Appliances for members of the public, Schools, Charities, Housing Associations, Property/ Housing Organisations and the Local Authority Sector.

Mercury Service Charges

  • Call out charge (including first half hour on premises): From £150.00
  • Subsequent charges per half hour: From £50.00

Appointment Request Form

Please complete all details requested below and click on the Send Request button. You are not obliged to accept an appointment by completing this form, but it will allow us to contact you in order to discuss the problem and agree an appropriate course of action. Please complete as much detail as you can, especially with your contact details, appliance information, and fault description. Upon receipt of your communication, we will get in touch to arrange an appointment or discuss the problem at hand.

1. Contact Details

Please add any information to the following box if your property is difficult to find such as Sat Nav postcode, landmark, street names etc. If you live in an apartment, please add your floor number to the address field on this form, and also please include any access information including car parks and security pass codes etc.

Please add as many contact points as possible so that we are able to contact you a easily as possible. For example, phone numbers might include home, mobile and work number etc.

2. Job Details

Please add any details of your Extended Warranty or Cover Plan details including any plan numbers and the name of the Warranty Company

3. Confirm and Send

*NB: The initial call out fees are only charged once. If we have to order parts and call back at a later date, the call out fee is NOT charged again.

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Mercury Appliances is part of the AGA Rangemaster Group. Mercury pride themselves on the design and manufacture of high end domestic range cookers, providing the highest levels of customer care to their discerning clients. The Mercury brand is now moving forward as part of the AGA Rangemaster Group. With nearly a decade long history, Mercury is one of the most appreciated range cookers on the market. Designed for perfection, the must have Mercury cookers will always make a bold statement in any kitchen. Each cooker has its own defining features combining innovative design with outstanding quality and performance.

 

Domestic Appliance Helpline specialise in Mercury Cooker repairs in Leeds, West Yorkshire, Harrogate, York, Bradford, Wakefield, Halifax and Huddersfield.  We are able to repair and service the following Mercury Cooking Appliances:

  • Mercury Range Cooker
  • Mercury Gas Cooker
  • Mercury Electric Cooker
  • Mercury Dual Fuel Cooker
  • Mercury 1000 Cooker
  • Mercury 1200 Cooker
  • Mercury 1082 Cooker

For Mercury Repairs, Mercury Service and Mercury Sales and Installations, Please contact Domestic Appliance Helpline via our Contact page or the above Appointment Request page.

Recent Reviews

  • We used this company to install our ranged cooker. They were very responsive, very helpful and went beyond for us. I highly recommend this company!
  • Great prompt service, kept me up to date on parts required and appointments to do the work. I would highly recommend them. Many thanks.
  • Neil from the Domestic Appliance Helpline installed a new fridge for us, as well as a new dishwasher and a new washer and dryer. He advised us well with regard to each appliance and really took the time to help us through the process. The installation to fit all these appliances went without a hitch. He also removed all the old appliances for us so we didn't have to arrange that ourselves. I can't recommend him highly enough.
  • The appliance support Neil provides is brilliant. He is SO responsive and helpful. I have recommended him to many friends and this has been their experience too. With really competitive pricing I would strongly recommend getting in contact with him if you're looking for repairs or a new appliance.
  • Installed new Rangemaster, everything very smooth indeed. Delighted with very competitive price and superb service from start to finish. Very highly recommended.

Message from Neil G. Howieson, Service Director Domestic Appliance Helpline

As the coronavirus emergency continues to affect business, especially service businesses, we want to advise all our customers of our current actions to mitigate the effects of Coronavirus on our clients, our staff and our business. At the moment, Domestic Appliance Helpline are still offering service calls to urgent problems such as cooker/ oven/ hob breakdowns and faults on refrigeration appliances. Laundry equipment and other appliance types will be attended to where the property concerned is observing Government Covid-19 health guidelines, such as 2 Metre Social Distancing.

s l1600This communication will help you to understand what we have done during the past 7 days and what we will do in the coming days

  • All of our call handlers are now working from home
  • All remaining team members working in our offices are being prepared to work from home
  • Ancillary team members are now fully trained to accept calls as and when needed
  • The attending service technician will be equipped with:
    - Disposable surgical masks
    - Disposable protective gloves
    - Aerosol/ Spray disinfectant
    - Disinfectant ‘Wet-Wipes’

The technician attending will aim to maintain the 2 Metre Social Distancing as mandated by Government and use the above. This should be quite achievable, providing those present do likewise.

Currently we are managing to answer your telephone enquiries in a timely manner. However, as circumstances change, there may be times when answering your calls will be longer than normal. In short, our core services are currently fully available, including:

  • Service/ repairs
  • Routine servicing & maintenance
  • Sales of new appliances
  • Installations

If you have any enquiries about our services here at Domestic Appliance Helpline, please use our contact form.

Regards,

Neil G. Howieson

Service Director

Domestic Appliance Helpline (Yorkshire)