Charities

Charities

Domestic Appliance Helpline have conducted servicing and repairs to domestic and commercial appliances for a large number of charities and organisations since 1991. We also supply and install new appliances including washing machines, tumble driers, dishwashers, cookers, and most other domestic appliances.

Domestic Appliance Helpline have worked with a number of charities in and around the West Yorkshire, Harrogate and York area since 1991. Domestic Appliance Helpline service domestic and commercial appliances for charities and similar organisations across Leeds, Bradford, York, Harrogate, Huddersfield, Halifax and Wakefield. In some circumstances we can offer service, sales, repairs and installations beyond this region. We can offer services including:

  • Repairs to existing domestic appliances
  • Supply and installation of new free standing appliances
  • Supply and installation of new integrated appliances
  • Supply and installation of commercial laundry
  • Samson Maintenance Plans for new and existing appliances

Should your organisation need any help or advice, please use the contact form below. Once we have received your details and requirements, you will be contacted to discuss how we can be of assistance to you. Please indicate from the drop down menu the nature of your enquiry. If you require a service call to a faulty appliance, please contact us on 08434 556 557.

 

Message from Neil G. Howieson, Service Director Domestic Appliance Helpline

As the coronavirus emergency continues to affect business, especially service businesses, we want to advise all our customers of our current actions to mitigate the effects of Coronavirus on our clients, our staff and our business. At the moment, Domestic Appliance Helpline are still offering service calls to urgent problems such as cooker/ oven/ hob breakdowns and faults on refrigeration appliances. Laundry equipment and other appliance types will be attended to where the property concerned is observing Government Covid-19 health guidelines, such as 2 Metre Social Distancing.

s l1600This communication will help you to understand what we have done during the past 7 days and what we will do in the coming days

  • All of our call handlers are now working from home
  • All remaining team members working in our offices are being prepared to work from home
  • Ancillary team members are now fully trained to accept calls as and when needed
  • The attending service technician will be equipped with:
    - Disposable surgical masks
    - Disposable protective gloves
    - Aerosol/ Spray disinfectant
    - Disinfectant ‘Wet-Wipes’

The technician attending will aim to maintain the 2 Metre Social Distancing as mandated by Government and use the above. This should be quite achievable, providing those present do likewise.

Currently we are managing to answer your telephone enquiries in a timely manner. However, as circumstances change, there may be times when answering your calls will be longer than normal. In short, our core services are currently fully available, including:

  • Service/ repairs
  • Routine servicing & maintenance
  • Sales of new appliances
  • Installations

If you have any enquiries about our services here at Domestic Appliance Helpline, please see our website (www.appliancehelpline.co.uk) of telephone on:

07795 979756
08434 556 557
087 007 76543

Regards,

Neil G. Howieson

Service Director

Domestic Appliance Helpline (Yorkshire)