Falcon Appliance Repair and Maintenance

Falcon Appliance Repair and Maintenance

Welcome to our Falcon Cooker Appointment Request page. Please complete the form below if you would like to arrange a service call for your Falcon appliance.

Domestic Appliance Helpline conduct servicing and repairs to Falcon Cookers and appliances including the Falcon 1092 Range Cooker, Falcon CKR Range Cooker, Falcon Continental Range Cooker, Falcon De-Luxe Range Cooker, Falcon 1000 Range Cooker, Falcon 900 De-Luxe Range Cooker etc. We service Falcon Cookers across Leeds and West Yorkshire, including Harrogate, York, Bradford, Wakefield, Halifax and Huddersfield. For further information, please see our Coverage Area Map. We specialise in repairs to Falcon Cookers for members of the public, Schools, Charities, Housing Associations, Property/ Housing Organisations and the Local Authority Sector.

Falcon Service Charges

  • Call out charge (including first half hour on premises): £95.00 + VAT
  • Subsequent charges per half hour: £40.00 + VAT

Appointment Request Form

Please complete all details requested below and click on the Send Request button. You are not obliged to accept an appointment by completing this form, but it will allow us to contact you in order to discuss the problem and agree an appropriate course of action. Please complete as much detail as you can, especially with your contact details, appliance information, and fault description. Upon receipt of your communication, we will get in touch to arrange an appointment or discuss the problem at hand.

1. Contact Details

Please add any information to the following box if your property is difficult to find such as Sat Nav postcode, landmark, street names etc. If you live in an apartment, please add your floor number to the address field on this form, and also please include any access information including car parks and security pass codes etc.

Please add as many contact points as possible so that we are able to contact you a easily as possible. For example, phone numbers might include home, mobile and work number etc.

2. Job Details

Please add any details of your Extended Warranty or Cover Plan details including any plan numbers and the name of the Warranty Company

3. Confirm and Send

*NB: The initial call out fees are only charged once. If we have to order parts and call back at a later date, the call out fee is NOT charged again.

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Falcon's heritage as the UK's leading manufacturer of professional catering equipment spans more than 75 years, and has earned us an enviable reputation amongst the nation's top chefs. By bringing professional build quality to the domestic market, today Falcon is also revered in the home, and our celebrated collection of domestic kitchen products continues to go from strength to strength. Covering range cookers, refrigeration, extraction, wine cooling, sinks, taps and accessories,it's now possible to create a fully-equipped and elegantly coordinated Falcon kitchen in your own home. Sleek and stylish on the outside, and brimming with the latest technology and features on the inside, every Falcon product comes with a full warranty and the support of our expert customer services team.

 

Domestic Appliance Helpline specialise in Falcon Cooker repairs in Leeds, West Yorkshire, Harrogate, York, Bradford, Wakefield, Halifax and Huddersfield.  We are able to repair and service the following Falcon Domestic Appliances:

  • Falcon Cooker
  • Falcon Range Cooker
  • Falcon Continental Cooker
  • Falcon 1092 De-Luxe Range Cooker
  • Falcon CKR Range Cooker
  • Falcon 1000 Range Cooker
  • Falcon 900 Range Cooker

For Falcon Cooker Repairs, Falcon Service and Falcon Cooker Sales and Installations, Please contact Domestic Appliance Helpline via our Contact page or via the above Appointment Request page.

COVID-19 Message

Message from Neil G. Howieson, Service Director Domestic Appliance Helpline

As the coronavirus emergency continues to affect business, especially service businesses, we want to advise all our customers of our current actions to mitigate the effects of Coronavirus on our clients, our staff and our business. At the moment, Domestic Appliance Helpline are still offering service calls to urgent problems such as cooker/ oven/ hob breakdowns and faults on refrigeration appliances. Laundry equipment and other appliance types will be attended to where the property concerned is observing Government Covid-19 health guidelines, such as 2 Metre Social Distancing.

s l1600This communication will help you to understand what we have done during the past 7 days and what we will do in the coming days

  • All of our call handlers are now working from home
  • All remaining team members working in our offices are being prepared to work from home
  • Ancillary team members are now fully trained to accept calls as and when needed
  • The attending service technician will be equipped with:
    - Disposable surgical masks
    - Disposable protective gloves
    - Aerosol/ Spray disinfectant
    - Disinfectant ‘Wet-Wipes’

The technician attending will aim to maintain the 2 Metre Social Distancing as mandated by Government and use the above. This should be quite achievable, providing those present do likewise.

Currently we are managing to answer your telephone enquiries in a timely manner. However, as circumstances change, there may be times when answering your calls will be longer than normal. In short, our core services are currently fully available, including:

  • Service/ repairs
  • Routine servicing & maintenance
  • Sales of new appliances
  • Installations

If you have any enquiries about our services here at Domestic Appliance Helpline, please see our website (www.appliancehelpline.co.uk) of telephone on:

07795 979756
08434 556 557
087 007 76543

Regards,

Neil G. Howieson

Service Director

Domestic Appliance Helpline (Yorkshire)